Responsiblegaming.com

The Responsible Gaming Program

Responsiblegaming.com and its affiliated sites of Problemgambling.com, and Safegamingsystem.com, provide a broad-based Internet platform that allows the public and gaming industry universal access to inexpensive and effective solutions to problem gambling.

Gaming operators recognize that the vast majority of people properly approach gambling as a form of entertainment. However, some gamblers become addicted to gambling and experience problems as a result. Gaming operators who elect to use products and approaches that minimize the harm to their patrons are publicly promoting responsible and safe gaming.

Such responsible gaming operators join with us to promote prevention, awareness and education regarding problem gambling. They also proactively provide assistance to people who may be vulnerable to developing problem gambling and those already suffering from the effects of problem gambling.

The Safe Gaming System organization encourages safe and responsible gaming practices on the part of all gaming operators; however, the operators assume their own responsibility for practices and their interactions / relationships with their customers.

The crucial components of "Responsible Gaming":

From the gambling venue's point of view, here are nine crucial things that determine whether or not the venue is operating responsibly. Responsible gaming policies are intended to provide guidelines to gaming venues to operate with high ethical standards. Many of the principles listed here will be discussed in more detail in future updates.

1. Ensure a secure, fair and safe gaming environment for patrons.
2. Protect all patrons from adverse consequences.
3.Take measures to address underage and vulnerable players. Identify and block play for underage and/or vulnerable players. Address problem gambling issues and reduce its likelihood.
4. Implement anti-money laundering procedures.
5. Protect the data and records of patrons.
6. Ensure that payments to and from patrons are prompt and accurate.
7. Test and verify fair gaming, ensure randomness and rules adherence.
8. All marketing materials must be factually correct and do not target those ineligible to gamble.
9. Genuine processes should be in place for handling patron complaints and comments.

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